Trainings

Trainings

Trainings on leading change, workforce development, and succeeding with virtual teams can be delivered virtually or in-person and may be customized for your specific needs. We are also able to conduct needs assessments to help you identify your unique training needs so that we can address those when customizing your training.


Leading Change

Format/Length: Virtual, 2 hrs.

This two-hour virtual instructor-led course is designed to enhance your understanding of best practices in leading the implementation of change efforts within organizations. This course will cover common challenges and how to use a practical framework for success. It is recommended for leaders and team members who would like to learn essential strategies in developing and implementing effective change management plans, mitigation efforts and adoption strategies that address significant organizational change impacts, such as business work process changes due to new or modified IT systems implementation.

Managing Teams with Virtual Employees

Format/Length: Virtual, 2 hrs.

Business environments are changing. Fueled by international competition, technological advancements and alternative work practices, organizations are embracing virtual team structures at an unprecedented rate. Virtual teams save costs, boost corporate productivity, and bring about new levels of job satisfaction. Making the transition from traditional models of organizational operations to a geographically-dispersed mode requires a strong foundation of trust, communication, and the ability to collaborate at a distance are capabilities this session teaches you. At the end of the session participants are able to:

  • Describe the two elements that make a team successful
  • List ways to build trust and camaraderie in a team environment
  • Discuss how to build reliability and accountability and intimacy in a team environment to improve collaboration
  • Define your current processes and brainstorm ways to do it virtually
Fostering Virtual Collaboration and Innovation

Format/Length: Virtual, 2 hrs.

Fostering innovative ideas and tapping into the collective intelligence can be difficult when you are working face-to-face, but the challenge is made more difficult when part or all of your team is working virtually. So, how do we draw on the views of your team when they are not physically located?  We learn to share our ideas virtually through virtual collaboration. Collaboration can enable us to develop new, innovative ideas, solutions, and products when we have a more open dialogue, engage in experimentation and innovation. The challenge becomes stepping out of our tried-and-true processes that, although familiar can be inefficient and a time-waster. In this session, you learn how to collaborate and innovate at a distance providing you with practical tools that you can apply immediately. At the end of the session participants are able to:

  • Define innovation and collaboration
  • Describe the 3 phases of innovation
  • Describe how to break down silos
  • Experience communication mistakes that “shut down” effective communication
  • Discuss how to turn “that won’t work” mentality into an openness to explore alternative options
  • Describe and experience 3 brainstorming strategies
  • Discuss the essential elements of collaboration
Communication Connection: Getting it Right

Format/Length: Virtual, 2 hrs.

Virtual teams must learn to work together as if they were in the same room.  The balance of any great team is dependent on the interaction of different personality types. This session uses the DiSC Behavioral Profile to address four of the most common challenges that virtual teams face: motivation, conflict, connection, and communication. Gaining insight into these elements can help us understand how to build stronger virtual teams and have more successful team members. In this session, you and your team learn to increase awareness of the relationship between individual behavior styles and the team’s performance. At the end of the session participants are able to:

  • Identify the characteristics of each behavioral style
  • Describe the strengths and challenges each style brings to the team
  • Develop strategies for identifying others’ styles with only virtual clues
  • Identify three key questions you can use to recognize people’s styles with only virtual cues
  • Develop strategies to adapt your behavior for internal and external stakeholders
Making Norms the Norm: How to Create a Team Operating Agreement

Format/Length: Virtual, 2 hrs.

In a virtual team setting it is critical to have guidelines for how your team is going to work together.  These guidelines are called a “Team Operating Agreement.”  A Team Operating Agreement defines the set of behavioral norms that the team commits and agrees to abide by. It guides the team’s actions and interactions.  In this session, you learn how to develop a Team Operating Agreement that fosters a cohesive team. At the end of the session participants are able to:

  • Describe the role that expectations play and how to manage them
  • Analyze how a TOA can help build a cohesive virtual team
  • Define the components of a Team Operating Agreement
  • List the seven-step process to creating a Team Operating Agreement
  • Develop the guidelines by which your team operates
Making Norms the Norm: Facilitated Sessions (follow-up session)

Format/Length: Virtual, 2 hrs.

Two months after the creation of the Team Operation Agreement (TOA), a survey is conducted to assess the extent to which the items of the TOA have been followed. If portions of the TOA have not been adhered to, a meeting is scheduled to help the team renegotiate the TOA and secure a version that everyone can agree to.

How to Optimize Virtual Team Meetings

Format/Length: Virtual, 2 hrs.

Virtual meetings are the lifeblood of the virtual team, yet we hear the same challenges over and over again: late starts, later finishes, private agendas, loss of control by the meeting facilitator, and multitasking by disengaged attendees. These common problems cost your organization lost productivity, missed deadlines, and potentially thousands of dollars due to a poorly run virtual meeting. In order to be effective, these meetings must be well organized, efficient, and structured. This session details technique that optimize any virtual meeting. At the end of the session participants are able to:

  • Identify the skills needed to effectively facilitate a virtual team meeting
  • Identify eight techniques to improve your virtual meetings
  • Discuss challenges to holding an effective virtual meeting and develop solutions to those challenges
  • Evaluate meeting best practice
Better Communication & Collaboration Using the DiSC Behavioral Profile

 

Format/Length: Virtual, 2 hrs.

Virtual teams must learn how to communicate in a way that has impact, meaning, and gets the job done. This doesn’t mean texting, e-mailing, or instant messaging more often. What is does mean is learning to flex your communication style. Learning to flex begins with an understanding of yourself and how we prefer to interact (temperament) with the environment and the people around us. The result is stronger relationships. Yet, building relationships from a distance can have its challenges. In this session we use the DiSC Behavioral Profile to provide you with a clear understanding of what motivates personal behavior and communication styles, those attending leave with practical solutions for building relationships at a distance and learn to interact more effectively with different behavioral styles. At the end of the session participants are able to:

  • Discuss the benefits to building relationships from a distance using the DiSC Behavioral Profile
  • Identify the characteristics of each behavioral style
  • Describe the strengths and challenges each style brings to the team
  • Develop strategies for identifying others’ styles with only virtual clues
  • Learn to build sustaining relationships with each style
Getting the Most out of SharePoint

Format/Length: Virtual, 2 hrs.

If your organization needs to increase its efficiency, communication and collaboration, join us for this hands-on webinar on SharePoint. In this session, you get to experience all the cool things you can do with SharePoint including slash email volume; streamline team discussions; increase collaboration; maintain file security; organize and manage projects; keep up to the minute on tasks, progress, risks, and issues. At the end of the session participants are able to:

  • Describe how to navigate a SharePoint site
  • Discuss the guidelines, best practices and consideration to configure, manage and optimize SharePoint
  • Demonstrate how to synchronize task lists to outlook
  • Discuss how to manage, view or delete SharePoint alerts
  • Describe how to view or delete SharePoint alerts
  • Clarify how to create a SharePoint team calendar
Virtual Teams: Myths vs. Facts

Format/Length: Virtual, 1 hr.

Did you know that 70% of virtual teams fail to achieve their goals? According to a study performed by MIT, a distance as low as 50 meters can cause dramatic reductions in the frequency of communication between team members, reducing efficiency and hindering innovative thought and damaging engagement. This can make team members feel disconnected and sometimes even overlooked.  In this session we explore and debunk the following myths:

  • Virtual Meetings can be equally as engaging as face-to-face meetings
  • Technology in virtual teams is the key to making a virtual team successful
  • Trust takes longer to build in a virtual environment
Tips, Tricks and Troubleshooting for Skype for Business

Format/Length: Virtual, 1 hr.

Technology allows us to connect with our virtual team but all too often the technology we have available to us is not used to its full capacity. In this session we devote time to exploring the most commonly used features of Skype For Business, demonstrate how to encourage interactivity and collaboration during your Skype For Business meetings, and define the uses for Skype for Business. At the end of the session participants are able to:

  • Define the uses of Skype for Business
  • Dispel a few myths
  • Highlight commonly used features
  • Encourage interactivity collaboration in Skype for Business Sessions
Highly Effective Virtual Teams

Format/Length: In-Person, 2 days

Virtual Team-building is skyrocketing!  Six years ago, 45 million employees worked remotely at least once a week. In 2010, the virtual workforce hit 100 million. But what makes a virtual team successful? For a virtual team to be successful the focus needs to be on the people rather than technology, on the human side rather than the tools, yet 70% of virtual teams fail to achieve their goal. According to a study performed by MIT, a distance as low as 50 meters can cause dramatic reductions in the frequency of communication between team members, reducing efficiency and hindering innovative thought and damaging engagement. This can make team members feel disconnected and sometimes even overlooked. Participants in this session explore how engage virtual team members in a meeting and develop strategies to build relationships from a distance. At the end of the session participants are able to:

  • Define a virtual team
  • Clarify what makes a virtual team successful
  • List ways to build reliability, credibility and trust with your team
  • Define your current processes and brainstorm ways to do it virtually
  • Discuss the challenges associated with performance management when working virtually
  • Brainstorm solutions to those challenges
  • Identify 9 techniques to improve your virtual meetings.
  • Discuss how to use language to promote/encourage discussion.
  • Describe how to have an engaging virtual meeting.
  • Discuss how a TOA can help build a cohesive virtual team
  • Describe a seven-step process to creating a Team Operating Agreement
  • Determine how to ensure the TOA is sustainable