Program & Business Operations Support

PEP’s proven capabilities in this service area satisfy the needs of our clients from top to bottom, whether the requirement is project management, financial and budget support, broad organizational process improvement, or the detailed work of data analysis. Our breadth of experienced and highly skilled teams have had a measurable impact on the operations, employees, and facilities of our government, business, and non-profit customers. This, along with our consistent on-time and on-budget delivery, has built our reputation for outstanding service in a wide range of business areas.


PEP’s capabilities include:
  • Program and Project Management
  • Stakeholder Engagement and Management
  • Document Management and Dissemination
  • Application Processing
  • Personnel and Physical Security
  • Meeting and Event Logistics (in-person and virtual)
  • Scheduling and Logistics
  • Panel and Peer Reviews
  • Administrative Support

Customer Successes:

Provides administrative support to the HIRE Vets Medallion Program (HVMP) which recognizes employers for their leadership and commitment to hire, retain, and develop U.S. military veterans. PEP manages the processing of 800+ HVMP applications annually and provides applicant engagement/help desk services, as well as administrative support in the development/revision of standard operating procedures, business plan, communications, and training materials to ensure a smooth process for applicants and reviewers.

“PEP’s performance met contractual requirements and exceeds many to the Government’s benefit.”

Provided the DOL/OJC Security Team with physical, industrial, and personnel security support services to ensure safety and enhance security capabilities at the National Office and 121 Job Corp centers across the nation. Conducted independent on-site physical security assessments, created detailed assessment reports with mitigation strategies, developed instructional packages, provided in-person and remote training nationwide, supported personnel security including background check processes, as well as researched and developed recommendations for various security initiatives.

“The vendors on-site physical security assessments allowed the National Office of Job Corps to address and resolve security shortfalls and ensure the safety of the Job Corps student population”

Provided budget and financial support to the Office of Budget, Finance and Acquisition. Supported the Office of Emergency Communications in the areas of human capital and executive secretariat operations. Identified over $42 million of unfunded requirements, resulting in the execution of over $12 million in budgetary resources.  

“PEP has exceptional insights to ensure that excellent staff selections and retentions are maintained.”

Provided management, training, and technical support services; developed and implemented the internship program; developed security plans; and provided administrative, IT, and HR support. PEP achieved an estimated savings of $450,000 in training costs during the transition to a cloud-based IT solution.

“PEP’s support has been an integral part of the SPR being able to respond to Headquarters’ requests, which is critical to supporting the DOE Program Office.”

Reduced Correspondence Control Center (CCC) outstanding actions to an all-time low. Provided support in CCC, front office, human capital services, and communications services at NE and other DOE offices, including the Undersecretary of Science and Energy.

“PEP was enormously helpful and proactive in assisting NE for the past three years. I highly recommend their energy and innovation in getting the job done.”