Program & Business Operations Support

Program & Business Operations Support

PEP’s proven capabilities in this service area satisfy the needs of our clients from top to bottom, whether the requirement is project management, financial and budget support, broad organizational engineering, or the detailed work of data analysis. Our breadth of experienced and highly skilled teams have had a measurable impact on the operations, employees, and facilities of our government, business, and non-profit customers. This, along with our consistent on-time and on-budget delivery, has built our reputation for outstanding service in a wide range of business areas.

PEP’s capabilities include:
  • Data Analytics
  • Executive Secretariat Operations and Front Office Administration
  • Meeting and Event Logistics (in-person and virtual)
  • Project and Program Management
  • Training Development

U.S. Department of Energy, Office of Nuclear Energy

Reduced Correspondence Control Center (CCC) outstanding actions to an all-time low. Provided support in CCC, front office, human capital services, and communications services at NE and other DOE offices, including the Undersecretary of Science and Energy.

“PEP was enormously helpful and proactive in assisting NE for the past three years. I highly recommend their energy and innovation in getting the job done.”

U.S. Department of Energy, Strategic Petroleum Reserve

Provided management, training, and technical support services; developed and implemented the internship program; developed security plans; and provided administrative, IT, and HR support. PEP achieved an estimated savings of $450,000 in training costs during the transition to a cloud-based IT solution.

“PEP’s support has been an integral part of the SPR being able to respond to Headquarters’ requests, which is critical to supporting the DOE Program Office.”

U.S. Department of Homeland Security, Office of Cybersecurity and Communications

Provided budget and financial support to the Office of Budget, Finance and Acquisition. Supported the Office of Emergency Communications in the areas of human capital and executive secretariat operations. Identified over $42 million of unfunded requirements, resulting in the execution of over $12 million in budgetary resources.  

“PEP has exceptional insights to ensure that excellent staff selections and retentions are maintained.”

U.S. Department of Justice, U.S. Marshalls Service

Provided quarterly two-day training sessions for Senior Executive Service and General Schedule employees at the supervisory and non-supervisory level to support the move to a telework environment. Training focused on leading virtual teams and leveraging current technology. Sessions included a mix of virtual and in-person participants. Strategies and tools provided by PEP increased the capability of supervisors to engaging remote workers, monitor performance, and improve the effectiveness of USMS meetings and collaboration efforts.